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===========================================================================
             AUSCERT External Security Bulletin Redistribution

                               ESB-2020.0337
                           otrs2 security update
                              30 January 2020

===========================================================================

        AusCERT Security Bulletin Summary
        ---------------------------------

Product:           otrs2
Publisher:         Debian
Operating System:  Debian GNU/Linux 8
                   Debian GNU/Linux 9
                   UNIX variants (UNIX, Linux, OSX)
Impact/Access:     Execute Arbitrary Code/Commands -- Remote with User Interaction
                   Provide Misleading Information  -- Remote/Unauthenticated      
                   Unauthorised Access             -- Remote/Unauthenticated      
Resolution:        Patch/Upgrade
CVE Names:         CVE-2020-1767 CVE-2020-1766 CVE-2020-1765

Original Bulletin: 
   https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
   https://security-tracker.debian.org/tracker/DLA-2079-1

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Package        : otrs2
Version        : 3.3.18-1+deb8u13
CVE ID         : CVE-2020-1765 CVE-2020-1766 CVE-2020-1767


Several vulnerabilities have been discovered in the otrs2 package that
may lead to unauthorized access, remote code execution and spoofing.

CVE-2020-1765

    An improper control of parameters allows the spoofing of the from
    fields of the following screens: AgentTicketCompose,
    AgentTicketForward, AgentTicketBounce.

CVE-2020-1766

    Due to improper handling of uploaded images it is possible in very
    unlikely and rare conditions to force the agents browser to execute
    malicious javascript from a special crafted SVG file rendered as
    inline jpg file.

CVE-2020-1767

    Unauthorized view of drafts, change the text completely and send it
    in the name of draft owner. For the customer it will not be visible
    that the message was sent by another agent.

For Debian 8 "Jessie", these problems have been fixed in version
3.3.18-1+deb8u13.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply
these updates to your system and frequently asked questions can be
found at: https://wiki.debian.org/LTS
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===========================================================================
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===========================================================================
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