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AUSCERT External Security Bulletin Redistribution
Cisco Smart Software Manager On-Prem Web Interface Denial of
28 January 2020
AusCERT Security Bulletin Summary
Product: Cisco Smart Software Manager On-Prem
Publisher: Cisco Systems
Operating System: Cisco
Impact/Access: Denial of Service -- Remote/Unauthenticated
CVE Names: CVE-2019-16029
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Cisco Smart Software Manager On-Prem Web Interface Denial of Service
Advisory ID: cisco-sa-20200122-on-prem-dos
First Published: 2020 January 22 16:00 GMT
Version 1.0: Final
Workarounds: No workarounds availableCisco Bug IDs: CSCvr52711CSCvr78992
o A vulnerability in the application programming interface (API) of Cisco
Smart Software Manager On-Prem could allow an unauthenticated, remote
attacker to change user account information which can prevent users from
logging in, resulting in a denial of service (DoS) condition of the web
The vulnerability is due to the lack of input validation in the API. An
attacker could exploit this vulnerability by sending a crafted HTTP request
to an affected device. An exploit could allow the attacker to change or
corrupt user account information which could grant the attacker
administrator access or prevent legitimate user access to the web
interface, resulting in a denial of service (DoS) condition.
Cisco has released software updates that address this vulnerability. There
are no workarounds that address this vulnerability.
This advisory is available at the following link:
o Vulnerable Products
This vulnerability affects Cisco Smart Software Manager On-Prem releases
earlier than 7-201910.
Note : Cisco Smart Software Manager Satellite and Cisco Smart Software
Manager On-Prem are the same product. Prior to Release 7.0, this product
was named Cisco Smart Software Manager Satellite. As of Release 7.0, this
product is named Cisco Smart Software Manager On-Prem (SSM On-Prem).
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory
are known to be affected by this vulnerability.
o There are no workarounds that address this vulnerability.
o Cisco has released free software updates that address the vulnerability
described in this advisory. Customers may only install and expect support
for software versions and feature sets for which they have purchased a
license. By installing, downloading, accessing, or otherwise using such
software upgrades, customers agree to follow the terms of the Cisco
Additionally, customers may only download software for which they have a
valid license, procured from Cisco directly, or through a Cisco authorized
reseller or partner. In most cases this will be a maintenance upgrade to
software that was previously purchased. Free security software updates do
not entitle customers to a new software license, additional software
feature sets, or major revision upgrades.
When considering software upgrades , customers are advised to regularly
consult the advisories for Cisco products, which are available from the
Cisco Security Advisories and Alerts page , to determine exposure and a
complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded
contain sufficient memory and confirm that current hardware and software
configurations will continue to be supported properly by the new release.
If the information is not clear, customers are advised to contact the Cisco
Technical Assistance Center (TAC) or their contracted maintenance
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service
contract and customers who make purchases through third-party vendors but
are unsuccessful in obtaining fixed software through their point of sale
should obtain upgrades by contacting the Cisco TAC:
Customers should have the product serial number available and be prepared
to provide the URL of this advisory as evidence of entitlement to a free
Cisco fixed this vulnerability in Cisco Smart Software Manager On-Prem
Release 7-201910 and later.
Exploitation and Public Announcements
o The Cisco Product Security Incident Response Team (PSIRT) is not aware of
any public announcements or malicious use of the vulnerability that is
described in this advisory.
o This vulnerability was found during internal security testing.
Cisco Security Vulnerability Policy
o To learn about Cisco security vulnerability disclosure policies and
publications, see the Security Vulnerability Policy . This document also
contains instructions for obtaining fixed software and receiving security
vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
| 1.0 | Initial public release. | - | Final | 2020-January-22 |
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