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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2019.3118 [DLA 1877-1] otrs2 security update 15 August 2019 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: otrs2 Publisher: Debian Operating System: Debian GNU/Linux 8 Impact/Access: Access Privileged Data -- Existing Account Unauthorised Access -- Remote with User Interaction Resolution: Patch/Upgrade CVE Names: CVE-2019-13458 CVE-2019-12746 CVE-2018-11563 Reference: ESB-2019.2075 Original Bulletin: https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html - --------------------------BEGIN INCLUDED TEXT-------------------- Package : otrs2 Version : 3.3.18-1+deb8u11 CVE ID : CVE-2018-11563 CVE-2019-12746 CVE-2019-13458 Several security issues have been fixed in otrs2, a well known trouble ticket system. CVE-2018-11563 An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets. CVE-2019-12746 A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then potentially abused in order to impersonate the agent user. CVE-2019-13458 An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS tags in templates in order to disclose hashed user passwords. Due to an incomplete fix for CVE-2019-12248, viewing email attachments was no longer possible. This update correctly implements the new Ticket::Fronted::BlockLoadingRemoteContent option. For Debian 8 "Jessie", these problems have been fixed in version 3.3.18-1+deb8u11. We recommend that you upgrade your otrs2 packages. Further information about Debian LTS security advisories, how to apply these updates to your system and frequently asked questions can be found at: https://wiki.debian.org/LTS - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. If you do not know who that is, please send an email to auscert@auscert.org.au and we will forward your request to the appropriate person. NOTE: Third Party Rights This security bulletin is provided as a service to AusCERT's members. As AusCERT did not write the document quoted above, AusCERT has had no control over its content. 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Previous advisories and external security bulletins can be retrieved from: https://www.auscert.org.au/bulletins/ =========================================================================== Australian Computer Emergency Response Team The University of Queensland Brisbane Qld 4072 Internet Email: auscert@auscert.org.au Facsimile: (07) 3365 7031 Telephone: (07) 3365 4417 (International: +61 7 3365 4417) AusCERT personnel answer during Queensland business hours which are GMT+10:00 (AEST). On call after hours for member emergencies only. =========================================================================== -----BEGIN PGP SIGNATURE----- Comment: http://www.auscert.org.au/render.html?it=1967 iQIVAwUBXVSxomaOgq3Tt24GAQidTg/+MB48gt/h6qvHR+WsVk77p4t4EYT7HGk9 Rfk73X05cuNFDRb9xMWWqm+iHbu5sDzZdzVJIQ3ukgoNa+83VLyE4Uuesx4WUZUl /yZo9pFYFiSAe+ivnKEe4vb1UJw9ZoESypzZ4B1w0KdxB6ErvtFrphxzJ5mh73yq APfhuSJspdXTfTy/7IfH/gqJntcrmhkRiNSy7jCRtimw0r5JHrq05cXFKqMOudPY dTF4D9AgHxE013ARvUAfZmsQ3lvFTA37xcuN3iegddS4Vd4149mgxsE/m2edJbvs M0jNgr9e+XXKBpJG9UkJxIVxU1Qw/VZATXgVeE5hA6vnfSWPT0ixQQ6Ay2+0v9Nz KtZITiaVRovYBXEIzs85AZ7xBixqoox8KikQyQIheAerqzRHPV+F62xCwzPm6/vw rPmU2HA7plXPVrOpFsNWupW4Y6pGlGKRFZqVinqkZ170QGvFAfyMhQVct/0gt/sf jzbopP6X84+telB2OFMCi3GVButqiC6Hp5oIhhDE2fmleTf0PYjgK2oqQG4P8FA1 lDMcDi8mGJXONdAuMTykdF0EmOdJ4xAI2j+fSuGqr9b79Zz8Y1plQ7PG6vp0LahC 1az2MBNSNo5leHNw9yAqhzSSkbFF1aB+i3tdT/0+A4kik42fOKxflHQU9YR3+NdV ER5auQS/62E= =300g -----END PGP SIGNATURE-----