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             AUSCERT External Security Bulletin Redistribution

                               ESB-2019.1551
                    [DLA 1774-1] otrs2 security update
                                6 May 2019

===========================================================================

        AusCERT Security Bulletin Summary
        ---------------------------------

Product:           otrs2
Publisher:         Debian
Operating System:  Debian GNU/Linux
                   Debian GNU/Linux 8
                   UNIX variants (UNIX, Linux, OSX)
                   Windows
Impact/Access:     Access Confidential Data -- Existing Account
Resolution:        Patch/Upgrade
CVE Names:         CVE-2019-9892  

Original Bulletin: 
   https://lists.debian.org/debian-lts-announce/2019/05/msg00003.html

Comment: This advisory references vulnerabilities in products which run on 
         platforms other than Debian. It is recommended that administrators 
         running otrs2 check for an updated version of the software for their
         operating system.

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Package        : otrs2
Version        : 3.3.18-1+deb8u9
CVE ID         : CVE-2019-9892

A flaw was discovered in OTRS, the Open Ticket Request System. An
attacker who is logged into OTRS as an agent user with appropriate
permissions may try to import carefully crafted Report Statistics XML
that will result in reading of arbitrary files of OTRS filesystem.

For Debian 8 "Jessie", this problem has been fixed in version
3.3.18-1+deb8u9.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply
these updates to your system and frequently asked questions can be
found at: https://wiki.debian.org/LTS

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===========================================================================
Australian Computer Emergency Response Team
The University of Queensland
Brisbane
Qld 4072

Internet Email: auscert@auscert.org.au
Facsimile:      (07) 3365 7031
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                On call after hours for member emergencies only.
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