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AUSCERT External Security Bulletin Redistribution
Cisco Prime Collaboration Assurance Software Unauthenticated
21 February 2019
AusCERT Security Bulletin Summary
Product: Cisco Prime Collaboration Assurance
Publisher: Cisco Systems
Operating System: Cisco
Impact/Access: Unauthorised Access -- Remote/Unauthenticated
CVE Names: CVE-2019-1662
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Cisco Prime Collaboration Assurance Software Unauthenticated Access
Advisory ID: cisco-sa-20190220-pca-access
FirstÂ Published: 2019Â FebruaryÂ 20Â 16:00Â GMT
VersionÂ 1.0: Final
Workarounds: No workarounds available
Cisco Bug IDs: CSCvj07241
o A vulnerability in the Quality of Voice Reporting (QOVR) service of Cisco
Prime Collaboration Assurance (PCA) Software could allow an
unauthenticated, remote attacker to access the system as a valid user.
The vulnerability is due to insufficient authentication controls. An
attacker could exploit this vulnerability by connecting to the QOVR
service with a valid username. A successful exploit could allow the
attacker to perform actions with the privileges of the user that is used
Cisco has released software updates that address this vulnerability. There
are no workarounds that address this vulnerability.
This advisory is available at the following link:
o Vulnerable Products
This vulnerability affects Cisco PCA Software Releases prior to 12.1 SP2.
Determining the Prime Collaboration Assurance Software Release
To determine the installed release of Cisco PCA Software, administrators
can use the GUI as follows:
1. After logging in to PCA, click the gear icon in the upper right corner
of the UI.
2. Choose About.
3. Click the System Information link.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory
are known to be affected by this vulnerability.
o There are no workarounds that address this vulnerability.
o Cisco has released free software updates that address the vulnerability
described in this advisory. Customers may only install and expect support
for software versions and feature sets for which they have purchased a
license. By installing, downloading, accessing, or otherwise using such
software upgrades, customers agree to follow the terms of the Cisco
Additionally, customers may only download software for which they have a
valid license, procured from Cisco directly, or through a Cisco authorized
reseller or partner. In most cases this will be a maintenance upgrade to
software that was previously purchased. Free security software updates do
not entitle customers to a new software license, additional software
feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly
consult the advisories for Cisco products, which are available from the
Cisco Security Advisories and Alerts page, to determine exposure and a
complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded
contain sufficient memory and confirm that current hardware and software
configurations will continue to be supported properly by the new release.
If the information is not clear, customers are advised to contact the
Cisco Technical Assistance Center (TAC) or their contracted maintenance
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service
contract and customers who make purchases through third-party vendors but
are unsuccessful in obtaining fixed software through their point of sale
should obtain upgrades by contacting the Cisco TAC:
Customers should have the product serial number available and be prepared
to provide the URL of this advisory as evidence of entitlement to a free
Customers are advised to upgrade to an appropriate release as indicated in
the following table:
Cisco PCA Software Release Fixed Release
Prior to 12.1 Migrate to 12.1 SP2
12.1 12.1 SP2
Customers can download software updates from the Software Center on Cisco.com
by doing the following:
1. Click Browse all.
2. Choose Cloud and Systems Management > Collaboration and Unified
Communications Management > Prime Collaboration > Prime Collaboration
3. Access releases by using the left pane of the Prime Collaboration
Software Images page.
Exploitation and Public Announcements
o The Cisco Product Security Incident Response Team (PSIRT) is not aware of
any public announcements or malicious use of the vulnerability that is
described in this advisory.
o This vulnerability was found during internal security testing.
Cisco Security Vulnerability Policy
o To learn about Cisco security vulnerability disclosure policies and
publications, see the Security Vulnerability Policy. This document also
contains instructions for obtaining fixed software and receiving security
vulnerability information from Cisco.
Subscribe to Cisco Security Notifications
| Version | Description | Section | Status | Date |
| 1.0 | Initial public release. | -- | Final | 2019-February-20 |
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