-----BEGIN PGP SIGNED MESSAGE-----
AUSCERT External Security Bulletin Redistribution
ESB-2001.458 -- Compaq Security Advisory SSRT0766
Potential Buffer Overflow for Compaq Insight Manager XE (only)
30 October 2001
AusCERT Security Bulletin Summary
Product: Compaq Insight Manager XE
Impact: Administrator Compromise
Access Required: Remote
- --------------------------BEGIN INCLUDED TEXT--------------------
- -----BEGIN PGP SIGNED MESSAGE-----
NO RESTRICTION FOR DISTRIBUTION
PROVIDED THE ADVISORY REMAINS INTACT
TITLE: (SSRT0766) Potential Security Vulnerability
Compaq Insight Manager XE Software
SOURCE: Software Security Response Team U.S.
Compaq Computer Corporation
* x-ref SSRT0758*
Date: October 29, 2001
(c) Copyright 2001 Compaq Computer Corporation. All rights reserved.
PATCHES SUPERSEDED BY THIS ADVISORY: None
"Compaq is broadly distributing this Security Advisory in order
to bring to the attention of users of Compaq products the
important security information contained in this Advisory.
Compaq recommends that all users determine the applicability of
this information to their individual situations and take
Compaq does not warrant that this information is necessarily
accurate or complete for all user situations and, consequently,
Compaq will not be responsible for any damages resulting from
user's use or disregard of the information provided in this
Compaq Management Software products undergo rigorous quality
assurance processes to ensure that they meet the highest
possible standards for security, reliability and usability.
In line with this commitment, Compaq recently uncovered a
potential buffer overflow security vulnerability in its
SNMP and DMI support within Compaq Insight Manager XE.
This vulnerability has the potential to enable unauthorized
users to execute code at an administrator level through the
exploitation of a buffer overflow. Compaq has addressed
this issue with version 2.1c of Compaq Insight Manager XE
and the recently announced Compaq Insight Manager 7.
Compaq strongly recommends that customers upgrade to
version 2.1c or Compaq Insight Manager 7.
Compaq strongly recommends that management agents and Compaq
Insight Manger XE be deployed only on private networks and not
used on the open Internet or on systems outside the bounds of
the firewall. The implementation of sound security practices,
which includes disabling external access to Compaq management
ports, should help protect customers from external malicious
attacks. Compaq also recommends that strong password standards
are used and that passwords are changed regularly.
NOTE: The complete online document is available from
SCOPE OF THE PROBLEM
All versions of Compaq Insight Manager XE are affected. This issue
does NOT affect Compaq Insight Manager windows console or any of the
Compaq Management Agents.
WHAT COMPAQ IS DOING
Compaq is currently completing the testing and release of Compaq
Insight Manager v2.1c. Compaq Insight Manager v2.1c is a patch for
v2.1b that addresses this issue and is available for download from:
SoftPaq SP 17982 The softpaq contains updated DLLs to address this
issue and must be applied to Compaq Insight
Compaq Insight Manager 7
The initial release of Compaq Insight Manager 7 will be available
from the Compaq Management CD v5.3 available in November 2001.
WHAT CUSTOMERS SHOULD DO
How do I obtain the updated Compaq Management Software?
Updated software will be made available on the web through the
system software download site=20
and will also be proactively delivered directly to customers who have
installed Compaq ActiveUpdate. ). Compaq recommends registering for
the ActiveUpdate service, which is available at the following URL:
Determine the version of Compaq Insight Manager XE that
If running Compaq Insight Manager 2.1b, download SP17982 from
Compaq's website and run SP17982.exe to apply the v2.1c update.
If running Compaq Insight Manager 2.0 or 2.1, the system
must first be updated to version 2.1b. To update to Compaq
Insight Manager 2.1b download SP16342 from Compaq's website
and run SP16342.exe to update to v2.1b or obtain Compaq Insight
Manager v2.1b from the Compaq Management CD v5.10 or later.
After 2.1b is installed, download SP17982 from Compaq's website
and run SP17982.exe to apply the 2.1c update.
If running Compaq Insight Manager version 1.x, the system must
first be updated to version 2.1b before applying this patch.
This can be accomplished in 2 ways:
Obtain Compaq Management CD v5.10 or later and
install Compaq Insight Manager XE v2.1b from the CD.
Download SP14413.exe from Compaq's website and run
SP14413.exe to install Compaq Insight Manager v2.1.
Once this is installed, download SP16342 from Compaq's
website and run SP16342.exe to update the system to v2.1b.
Once this is installed, download SP17982 from Compaq's
website and run SP17982.exe to apply the v2.1c update.
OBTAINING SUPPORT ON THIS ISSUE
The normal process for obtaining support on Compaq products is
pursued in the country of residence. . If you do not have an
established support process, you may find information about
support by visiting the Compaq web site for your country.
You can find that web site by picking your country from the
list at http://www.compaq.com/worldwide/. You may also find
a support number for your locale from the table at
Support can help you to:
1. Identify if you have an affected version.
2. Obtain the appropriate SoftPaq when it is available.
3. Apply and run the SoftPaq.
Compaq support personnel are aware of the issues and the fixes
and are well versed in Compaq systems management products.
To subscribe to automatically receive future NEW Security
Advisories from the Software Security Response Team at
Compaq via electronic mail,
Use your browser to get to the
and sign up. Select "Security and Individual Notices" for
immediate dispatch notifications.
To report a potential security vulnerability for Compaq
products, send email to firstname.lastname@example.org
If you need further information, please contact your normal
Compaq Services support channel.
Compaq appreciates your cooperation and patience. As always,
Compaq urges you to periodically review your system management
and security procedures. Compaq will continue to review and
enhance the security features of its products and work
with customers to maintain and improve the security and
integrity of their systems.
- -----BEGIN PGP SIGNATURE-----
Version: PGP 7.0.1
- -----END PGP SIGNATURE-----
- --------------------------END INCLUDED TEXT--------------------
You have received this e-mail bulletin as a result of your organisation's
registration with AusCERT. The mailing list you are subscribed to is
maintained within your organisation, so if you do not wish to continue
receiving these bulletins you should contact your local IT manager. If
you do not know who that is, please send an email to email@example.com
and we will forward your request to the appropriate person.
This security bulletin is provided as a service to AusCERT's members. As
AusCERT did not write the document quoted above, AusCERT has had no control
over its content. The decision to use any or all of this information is
the responsibility of each user or organisation, and should be done so in
accordance with site policies and procedures.
NOTE: This is only the original release of the security bulletin. It may
not be updated when updates to the original are made. If downloading at
a later date, it is recommended that the bulletin is retrieved directly
from the original authors to ensure that the information is still current.
Contact information for the authors of the original document is included
in the Security Bulletin above. If you have any questions or need further
information, please contact them directly.
Previous advisories and external security bulletins can be retrieved from:
If you believe that your system has been compromised, contact AusCERT or
your representative in FIRST (Forum of Incident Response and Security
Internet Email: firstname.lastname@example.org
Facsimile: (07) 3365 7031
Telephone: (07) 3365 4417 (International: +61 7 3365 4417)
AusCERT personnel answer during Queensland business hours
which are GMT+10:00 (AEST).
On call after hours for emergencies.
-----BEGIN PGP SIGNATURE-----
-----END PGP SIGNATURE-----