Certificate Service Manager (CSM) support

The requestor must be listed as an authorised RAO or DRAO for the AusCERT CS to use this service and receive support.

This option provides administrative users (RAOs and DRAOs) guidance about how to use the AusCERT Certificate Service Manager web interface.

Choose from one of the following support options:

1. Before submitting a support request, consult :

   • the AusCERT CSM RAO Administrator Guide, for software version 4.0 (NEW) ; or

   • Initiating Domain Control Validation (DCV) (NEW); or

   • the AusCERT CSM End User Guide.

2. Email AusCERT CS support (available Monday through Friday, 9 - 5 pm Australian Eastern Standard Time, except public holidays).

Certificate Service Manager (CSM) URLs

• The AusCERT Certificate Services Certificate Service Manager is available here: https://cert-manager.com/customer/auscert/

• The AusCERT Certificate Services CSM S/MIME self-enrolment : https://cert-manager.com/customer/auscert/smime

• The AusCERT Certificate Services CSM SSL self-enrolment: https://cert-manager.com/customer/auscert/ssl